News and guides
Answers to the questions importers actually ask, written by the brokers who deal with them daily.
24 September 2026
Container held by customs in Australia: what clears it
A container held by customs stops the truck. What HELD means in the ICS, who owns each hold and what clears it. Call 1300 247 019, any hour.
4 August 2026
Import duty and GST in Australia: what importers actually pay
How customs duty and GST are calculated on Australian imports — customs value, duty rates, free trade agreements, the $1,000 threshold, and legitimate ways to pay less.
4 August 2026
What is a packing declaration, and why does your container need one?
A plain-English guide to Australian packing declarations: what they declare, who signs them, annual vs per-shipment versions, and the mistakes that put containers into quarantine.
